Grav Centre LLC does not sell, rent or share mobile opt-in data or SMS consent with third parties or affiliates for marketing purposes. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.
SMS Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1. Who we are
Grav Centre LLC is a digital marketing agency registered in the United States. We are the controller of the personal information described in this policy.
Grav Centre LLC1001 S Main St, Ste 500
Kalispell, MT 59901-5635
United States
(406) 309-7969
contact@gravcentre.com
This policy applies to gravcentre.com and to the services we provide to our clients and prospective clients.
2. Information we collect
Information you give us
When you submit our contact form, call us, or email us, we collect the information you choose to provide. Through the form, that is your name, your business name, your email address, your mobile number if you enter one, the service you selected, and anything you write in the message field. If you tick the text messaging box, we also record that you gave consent, the date and time you gave it, and the exact wording shown to you at that moment.
If you become a client, we collect the information needed to do the work, which may include billing details and access credentials for accounts you ask us to manage.
Information collected automatically
Our web host records standard server logs when you visit the site: your IP address, browser type, device type, the pages you requested, and the date and time. These logs exist for security and reliability and are not used to build a profile of you.
What we do not collect
We do not ask for and do not want government identification numbers, payment card numbers entered through this website, health information, or any other sensitive category of personal information. Please do not include such details in the message field.
3. How we use information
- To reply to your enquiry and provide the audit or information you asked for.
- To send you text messages about your enquiry, appointment or account, if you consented to receive them.
- To provide, manage and improve the services we deliver to clients.
- To send invoices and handle payment for work performed.
- To keep records of consent, so we can demonstrate that a message we sent was authorised.
- To keep the website secure and working, and to investigate misuse.
- To comply with law, and to establish or defend legal claims.
We do not use your information to make automated decisions that produce legal or similarly significant effects about you.
4. Why we are allowed to use it
We use your information because you gave it to us in order to get a response, because we need it to perform a contract with you, because you gave specific consent as with text messaging, or because we have a legitimate interest in running and securing our business. Where we rely on consent, you may withdraw it at any time, and doing so does not affect anything done before you withdrew it.
6. Text messaging and mobile data
The short version
Grav Centre LLC does not sell, rent or share mobile opt-in data or SMS consent with third parties or affiliates for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How we obtain your consent
We only text people who have given express written consent. We collect that consent in two ways:
- Through the contact form on gravcentre.com, where a separate checkbox appears next to the full disclosure. The box is not ticked for you, it is not required in order to submit the form, and it is not bundled with any other agreement.
- Verbally during a phone call, where we read the same disclosure aloud and record your agreement, the date and time, and the number you authorised.
We do not buy, rent or import phone number lists, and we do not text numbers obtained from any source other than the person who owns them.
What we send
Our messages are customer care and conversational. They relate to an enquiry you made, an appointment, a project we are working on for you, or your account. We do not send promotional or marketing text campaigns under this programme.
Frequency, rates and the fine print
- Message frequency varies and depends on your interaction with us.
- Message and data rates may apply, charged by your mobile carrier.
- Consent to receive texts is not a condition of any purchase.
- Carriers are not liable for delayed or undelivered messages.
- The programme is available on most US mobile carriers. Not all carriers or handsets support every message type.
How to stop
Reply STOP to any message to be unsubscribed. We will send one confirmation message and then send nothing further unless you opt in again. Reply HELP for assistance, or contact us at (406) 309-7969 or contact@gravcentre.com.
What we keep
We retain your number, your consent record and your opt-out record for as long as required to run the programme and to demonstrate compliance. Opt-out records are kept even after you unsubscribe, precisely so that we do not message you again by mistake.
Full terms of the messaging programme are set out in our SMS Terms.
8. Gmail and Google API integration
Some Grav Centre websites and business workflows use Google's Gmail API through OAuth authorization to send website-related emails and notifications.
When a Google account owner authorizes this integration, the integration is granted permission to send email on behalf of that authorized Gmail account. Grav Centre uses this permission only to provide the email-sending functionality for the connected website or business workflow, such as delivering contact-form notifications.
The integration does not request permission to read, modify, delete, or otherwise manage the contents of the connected Gmail mailbox beyond the permission required to send email.
Google account information and Google API access are not sold or used by Grav Centre for advertising purposes. Google API access is used only for the functionality described above and is handled in accordance with Google's applicable API Services User Data Policy and Limited Use requirements.
The Google account owner can revoke the integration's access at any time through their Google Account settings. Revoking access may prevent the connected website or workflow from sending email through that Gmail account.
Authorization information necessary to maintain the connection may be stored by the website's email-delivery software and related hosting infrastructure. Such information is used only to maintain the authorized email connection and provide the related website functionality.
9. How long we keep information
- Enquiries that do not become clients: up to 24 months, then deleted.
- Client records: for the length of the engagement and 7 years afterwards, to meet tax and accounting obligations.
- Consent and opt-out records: for as long as we operate the messaging programme, and afterwards where needed to prove compliance.
- Server logs: typically 30 to 90 days, depending on our host's retention settings.
10. Security
The site is served over HTTPS, form submissions are transmitted encrypted, and access to our systems is limited to people who need it and protected by strong authentication. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we do take it seriously and we will tell you promptly if a breach affects your information.
11. Your privacy rights
Wherever you live in the United States, you may ask us to do the following, and we will honour the request regardless of whether your state has a law requiring it:
- Tell you what personal information we hold about you.
- Give you a copy of it.
- Correct anything that is wrong.
- Delete it, where we are not required to keep it.
- Stop texting or emailing you.
California residents
We do not sell your personal data under CCPA definitions. We also do not share or sell consumer personal information, including phone numbers, to third parties or affiliates for marketing or lead generation purposes.
Under the California Consumer Privacy Act as amended, you have the rights above plus the right to know the categories of information collected and disclosed, the right to opt out of sale or sharing, and the right not to be discriminated against for exercising any of them. Since we do not sell or share personal information as those terms are defined in that law, there is no opt-out for you to exercise, but the other rights apply and are free to use.
Montana and other state laws
Residents of Montana and of other states with comprehensive consumer privacy laws have rights to access, correct, delete, obtain a portable copy, and opt out of targeted advertising, sale, and certain profiling. We do not engage in targeted advertising, sale, or profiling of the kind those laws restrict.
How to exercise a right
Email contact@gravcentre.com or call (406) 309-7969 and tell us what you want. We will respond within 45 days, and we will tell you if we need longer. We may need to verify who you are before acting, usually by confirming details you already gave us. An authorised agent may act for you with written permission. If we decline a request, you may ask us to reconsider by replying to our response.
Information we handle for clients
When we run marketing services for a client, we may process personal information belonging to that client's customers. In those cases we act on the client's instructions as a service provider, and the client's own privacy policy governs. Requests about that information should go to the client, though you are welcome to contact us and we will point you in the right direction.
12. Children
Our services are for businesses and are not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.
13. Other websites
This site may link to websites we do not control, including those of our clients. We are not responsible for their content or their privacy practices, and this policy does not apply to them.
14. Changes to this policy
We may update this policy as our practices or the law change. The effective date at the top shows when the current version took effect. If a change materially affects how we handle your information, we will say so on this page and, where we hold your contact details and the change is significant, tell you directly. Continuing to use the site after a change means you accept the updated policy.
15. How to contact us
Questions about this policy, or about anything we hold on you, go to:
Grav Centre LLC1001 S Main St, Ste 500
Kalispell, MT 59901-5635
United States
(406) 309-7969
contact@gravcentre.com